PRIVACY POLICIES

Mckay’s Quinta is a registered company domiciled in the city of Quito, dedicated to providing accommodation and food services.

At Mckay’s Quinta , we are committed to respecting and protecting your privacy. Please read this policy as it contains important information about how we use the data that we collect from you or that our customers provide us.

By accessing this website or by providing information, you agree to our privacy policies as set out in this privacy statement. We can change or modify these policies at any time. You should check this page frequently to make sure you read and know the most recent version.

If you have any questions about our privacy policies, please contact us at the relevant address listed on this website in the "Contact Us" section.

 

How can we use the information of our clients?

We use the information that we obtain from our clients for the legitimate interests of our business, for example, the processing of data of the guests of a hotel in order to register the guest's reservation in advance, to provide information, about products or services that requests us, to fulfill our obligations under any contract entered into between the customer and us, to provide you with information about other goods and services that we offer that are similar to those you have already purchased from us or about which you have requested information; for (selected) third parties to provide you with information about goods or services that we believe may be of interest to you, to administer our website and internal operations, including troubleshooting, data analysis, testing, research, statistics and surveys; to improve our website to ensure that content is presented in the most effective manner for you, your computer, tablet, or any other device you use, and as part of our efforts to keep our website safe and secure, to measure or understand the effectiveness of the advertising we serve you and others, and deliver relevant advertising to you; to make suggestions and recommendations to you and other users of our website about goods or services that may be of interest to you.

We may aggregate your data anonymously to help us provide more useful information to our customers and to understand which parts of the website are of most interest to our visitors.

If you are an existing customer, we will only contact you by electronic means (email or SMS) with information about services similar to those that were previously offered to you. If you are a new customer and we allow selected third parties to use your data, we (or they) will contact you electronically only if you have given your consent.

If you decide that you do not want us to use your data in this way, or pass your data on to third parties for marketing purposes, use the unsubscribe option.

 

With whom may we share your information?

We may make certain information about our clients available to strategic partners who work with Mckay’s Quinta , such as the following:

Hotels and online travel agencies through which you have organized trips.

Service providers that work with our company that provide services such as information processing, customer data management and improvement, customer service, conducting customer satisfaction surveys or research, including service providers that offer applications that may be of interest to hotel clients through our Hotel Approach platform.

We may also disclose your personal information to third parties to:

Comply with any court order or other legal obligation or when the data is requested by the government or law enforcement authorities.

Protect the rights, property, or safety of our employees, customers, or others. This may include exchanging information with other companies and organizations for the purpose of fraud protection.

 

TERMS AND CONDITIONS

These terms and conditions apply to all services provided by Mckay’s Quinta, you acknowledge that you have read and agree to the following terms and conditions.

 

Access and use of products and services

Mckay’s Quinta grants the client access to the property of Mckay’s Quinta and the use of its services, subject to these terms and conditions, during the term of the Term.

 

Use of additional property and services

Access to Mckay’s Quinta services or infrastructure is granted subject to the following conditions:

Mckay’s Quinta services and Infrastructure are for the exclusive use of the Client and may only be used as permitted by these policies;

Customer may not use Mckay’s Quinta services or Infrastructure for any purpose other than that provided under this Agreement.

We reserve the right to charge you for items that you have broken in the room.

 

Responsibility

We at Mckay’s Quinta are not responsible for property damage or injury as a result of entering our site.

By reserving a room, you agree to our terms and conditions.

 

For any improper or illegal purpose;

To host or transmit information that contains viruses or other malicious code, or data designed to interrupt, damage, destroy, or limit the functionality of any software, hardware, or equipment. For any competitive benchmark or purpose or to develop a similar or competitive product.

 

Site content

The Customer is solely responsible for all data uploaded to all Mckay’s Quinta online sites and must ensure that all information and content provided is accurate and up-to-date. Mckay's Quinta expressly disclaims any liability arising from the publication of any inaccurate, defamatory, false or misleading information, the Client will indemnify Mckay's Quinta with respect to any loss, cost, damage or other liability incurred as a result of such information included or available in our services.

 

Cookies

The website may use "cookies" and other technologies such as pixel tags, web beacons, etc. These technologies help us improve and provide a better and more personalized service by allowing us to:

Estimate our audience size and usage patterns; Store information about your preferences, which allows us to better personalize the services according to your individual interests; allows you to speed up your searches. Check with your provider to find out how to disable cookies. Please note that certain features of the website may not be available if cookies are disabled.

 

Termination

This Agreement continues as long as Mckay’s Quinta continues to provide one or more Products or Services to the Client, or otherwise terminates its services.

 

Cancellation policy

En caso de cancelar su reserva con Mckay’s Quinta podemos cambiar de fecha, pero no se hace reembolso de reservaciones.
Para acceder al reembolso se debe cancelar 3 días antes su fecha de llegada, después del tiempo establecido no habra devolución.

 

Payments

We only accept reservations that are paid in full prior to arrival. We accept payments by bank transfer, deposit and credit card. We use a third party payment processor to process credit card payments. When we have received your payment, a confirmation is sent to you by the means in which you made the reservation.

 

Returns

In case you are entitled to a refund, we are entitled to refund it within 72 hours of your request.

In case of overbooking, you are eligible for a full refund.

 

Relationship

The parties agree that this Agreement does not create any partnership or employment, franchise, or agency relationship and that Mckay’s Quinta is an independent contractor.

 

Contact us

If you have any questions about these policies or about our privacy practices, please email us at: info@mckaysquinta.com or call +593 99 811 7209, +593 99 811 7209, +593 99 811 7209.